Refund and Cancellation Policy
Effective Date: July 23, 2026
Thank you for shopping at PCFares.online, operated by Allroundfix LLC. We strive to provide quality refurbished computers, laptops, desktops, monitors, workstations, and computer accessories. This Refund and Cancellation Policy explains the conditions under which orders may be canceled, returned, or refunded.
1. Order Cancellation
Orders may be canceled before they have been processed for shipment.
If you wish to cancel your order, please contact our customer support team as soon as possible. Once an order has been processed or shipped, it may no longer be eligible for cancellation.
If a cancellation request is approved before shipment, any eligible refund will be issued to the original payment method.
2. Return Eligibility
You may request a return if:
- The product arrives damaged during shipping.
- You receive the wrong product.
- The product has a verified functional issue upon delivery.
- The product is eligible for return under the terms stated on the product page.
To be eligible for a return, the item should:
- Be returned within the applicable return period stated at the time of purchase.
- Include all original accessories, packaging, manuals, and components (if applicable).
- Not be intentionally damaged, altered, or misused after delivery.
3. Non-Returnable Items
The following items may not be eligible for return unless required by applicable law:
- Products damaged due to misuse, accidents, or unauthorized modifications.
- Items missing major components or accessories originally included.
- Products marked as final sale or otherwise identified as non-returnable.
- Software or digital products that have been activated or downloaded, where applicable.
4. Refund Process
Once a returned item is received and inspected, we will review whether it meets the return requirements.
If approved, the refund will be issued to the original payment method. The time required for the refund to appear in your account depends on your payment provider or financial institution.
5. Shipping Charges
Original shipping charges are generally non-refundable unless:
- The wrong item was shipped.
- The product arrived damaged due to shipping.
- A return is required because of an error on our part.
Return shipping responsibility may vary depending on the reason for the return and applicable consumer protection laws.
6. Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect product, please contact us promptly after delivery.
To help us resolve the issue, you may be asked to provide:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging (if applicable)
7. Exchanges
If an eligible replacement product is available, we may offer an exchange instead of a refund.
If a replacement is unavailable, a refund may be processed according to this policy.
8. Refused or Undeliverable Shipments
Orders returned because they were refused by the customer or could not be delivered may be subject to applicable shipping or handling charges, where permitted by law.
9. Fraud Prevention
To protect our customers and business, we reserve the right to decline refund or return requests involving suspected fraud, abuse, unauthorized transactions, or violations of these policies.
10. Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. Any revisions become effective when posted on this page.
11. Contact Us
If you have any questions regarding returns, cancellations, or refunds, please contact us.
PCFares.online Operated by Allroundfix LLC
Address: 670 River St Hyde Park, MA 02136 United States
Phone No: +1 (857) 491-0318
Email Address: info@pcfares.online
Please use the contact information provided on our Website for customer support regarding your order.